Support
Write to us at sangmicheal911@gmail.com.
My masjid's times are a few minutes different.
Open Method Match from the home screen, tap the method whose row matches your masjid's timetable, then use + and minus to adjust each prayer.
Which Asr should I choose?
Standard is used by the Shafi, Maliki and Hanbali schools. Hanafi starts Asr later, when a shadow is twice its length. Ask your masjid if unsure.
Does it need internet?
No. Times, Qibla, the city list and alerts all work offline.
Why did the alerts stop?
iOS keeps at most 64 scheduled alerts, which is about 12 days. Sunreckon plans them again every time you open it and in the background. If you have not opened it for a long time, a reminder asks you to open it once.
Why does the adhan stop after 30 seconds in the alert?
iOS limits alert sounds to 30 seconds. The full adhan plays when you tap play in Settings.
Alerts and Focus
Turn on Time Sensitive in Settings > Alerts, and keep Time Sensitive Notifications allowed in your Focus settings.
The Qibla needle does not move.
Some devices, like iPad, have no compass. The app then shows the bearing from north to use with any compass. On iPhone, move it in a figure 8 to calibrate.
How do I restore my purchase?
Settings > Sunreckon Pro > Restore purchase.
Family Sharing
Yes, Sunreckon Pro is shareable.